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Book Cover
E-book
Author Arthur, Jay, 1951-

Title Lean six sigma for hospitals : simple steps to fast, affordable, and flawless healthcare / Jay Arthur
Published New York : McGraw-Hill, ©2011

Copies

Description 1 online resource (xx, 348 pages) : illustrations
Contents ch. 1. Simple steps to a faster hospital -- ch. 2. Lean for accelerated patient flow -- ch. 3. Simple steps to a better hospital -- ch. 4. Reducing defects with six sigma -- ch. 5. Simple steps to a cheaper (more profitable) hospital -- ch. 6. Six sigma for hospitals -- ch. 7. Excel power tools for lean six sigma -- ch. 8. Is there an improvement project in my data? -- ch. 9. Sustaining improvement -- ch. 10. Laser-focused process innovation -- ch. 11. Statistical tools for lean six sigma -- ch. 12. Implementing lean six sigma in hospitals
Summary "Lean Six Sigma for Hospitals explains how to use tested LSS methods and tools to achieve the goals of better, faster, and cheaper healthcare. These strategies follow the patient from the front door of the hospital or emergency room all the way through discharge, examining key aspects of patient flow and quality and also follow the trail of billing and collections to discover major leaks in cash flow. The book emphasizes both the clinical and operational sides, so the 'three demons of healthcare': delay, defects, and deviation, can be reduced"--Provided by publisher
Notes Title from title page (ebrary, viewed Mar. 22, 2011)
Bibliography Includes bibliographical references (pages 333-336) and index
Notes English
Subject Hospitals -- Administration.
Organizational effectiveness.
Medical care -- Quality control.
Total quality management.
Hospitals -- Business management.
Efficiency, Organizational
Hospital Administration -- methods
Quality of Health Care -- organization & administration
Total Quality Management -- methods
Hospital Administration
Quality Assurance, Health Care
Total Quality Management
Hospitals -- Business management
Hospitals -- Administration
Medical care -- Quality control
Organizational effectiveness
Total quality management
Form Electronic book
LC no. 2010050751
ISBN 9780071753265
0071753265
1283004135
9781283004138
9786613004130
6613004138