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Author Agnihotri, Arpita, author

Title Amtrak : lack of funding or mismanagement? / Arpita Agnihotri, Saurabh Bhattacharya
Published London : SAGE Publications: SAGE Business Cases Originals, 2020
Online access available from:
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Description 1 online resource
Series SAGE Business Cases
SAGE Business Cases
Summary This case discusses the shortcomings in the safety culture at the railroad company Amtrak, a quasi-government organization, which contributed to several accidents between 2016 and 2018. Amtrak also faced problems from its reduction in government subsidy and its inability to report profits for a single year between 1971 and 2017. Operations on unprofitable long-haul routes, inflated employee salaries, overtime wages, and other inefficient operational costs further aggravated the problems, in spite of which Amtrak was rated as one of the best employers in the United States. The case urges students to discuss how to make Amtrak a high-reliability organization (id est operating risk-free) and whether implementing an automatic braking system offers a solution to this problem. The case further urges students to critically analyze whether quasi-government organizations like Amtrak should receive federal funding in the form of subsidies and operate on inefficient routes, especially when providing value to a very limited segment of travelers
Bibliography Includes bibliographical references and index
Notes Description based on XML content
Subject Amtrak -- Management -- Case studies.
Railroad accidents -- United States -- Case studies
Railroads -- United States -- Safety measures -- Case studies
Railroad accidents.
Railroads -- Safety measures.
United States.
Genre/Form Case studies.
Form Electronic book
Author Bhattacharya, Saurabh, author
ISBN 1529701945