Title Human asset management at SAS : a success story / written by C. Vijaya

Published Hyderabad, Telangana : IBS Case Development Centre, [2005] copyright 2005

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Human Resource Management Online

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Description 1 online resource (10 pages) Series Human resource management online (text) Summary Human resource management had been a great success at SAS Institute, the world's largest privately held software solutions provider, based at Cary, North Carolina. Since inception, the company designed innovative methods and benefit packages to retain employees. Attrition was always maintained at less than 5% at SAS, while the industry average was about 20%. For every vacancy announced by SAS, there was an overwhelming response from prospective employees. The customer retention was also high at SAS and was reflected in the 98% subscription renewal of SAS' software by its clients. The profit and sales at SAS had seen continuous growth for almost three decades. The reason for all these was the company's focus on managing the creativity in employees and reducing the hassles that employees faced while at work. SAS encouraged creativity, emphasized on an egalitarian atmosphere and also had day care and health care centers, recreation facilities and flexible working hours for its employees. The case discusses the HR strategies adopted by SAS and highlights its policy of creating satisfied employees to create satisfied customers. The case provides ample scope for discussion on whether SAS' successful policies and strategies can be adopted by other companies across the world, where attrition has been a cause of grave concern Notes Case study reference no.: HRM0027C Title from resource description page (viewed May 26, 2015) Bibliography Includes bibliographical references Notes In English Subject SAS Institute -- Case studies SUBJECT SAS Institute. fast (OCoLC)fst00538198 Subject Creative ability in business. Employee retention -- Case studies Job satisfaction -- Case studies Personnel management -- Case studies Creative ability in business. Employee retention. Job satisfaction. Personnel management. Genre/Form Case studies. Form Electronic book

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