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Book Cover
Book
Author Leonard, Michael Steven, 1947-

Title Achieving safe and reliable healthcare : strategies and solutions / Michael Leonard, Allan Frankel, Terri Simmonds ; with Kathleen B. Vega
Published Chicago : Health Administration Press, [2004]
©2004

Copies

Location Call no. Vol. Availability
 MELB  362.11068 Leo/Asa  AVAILABLE
Description x, 205 pages : illustrations ; 23 cm
Series ACHE management series
American College of Healthcare Executives Management Series
Management series (Ann Arbor, Mich.)
Contents Foreword / Don Berwick and Lucian Leape -- 1. Introduction / Michael Leonard, Allan Frankel and Tern Simmonds -- 2. Focusing on high reliability / Michael Leonard and Allan Frankel -- 3. The human factor : effective teamwork and communication in patient strategy / Michael Leonard, Suzanne Graham and Bill Taggart -- 4. Effective clinical systems / Michael Leonard and Frank Federico -- 5. Involving the patient in safety efforts / Susan Edgman-Levitan -- 6. Communicating about episodes of harm to patients / Doug Bonacum, Carole Houk, Barbara I. Moidel and Doni Haas -- 7. Measurement : assessing a safety culture / Bryan Sexton and Eric Thomas -- 8. Accountability : defining the rules / Allan Frankel -- 9. Adverse-event and potential-event reporting systems / Allan Frankel -- 10. Patient safety leadership walkrounds / Allan Frankel -- 11. Analytical tools / Terri Simmonds and John Whittington -- 12. Conducting a patient safety project / Terri Simmonds and Michael Leonard
Summary "Healthcare organizations have an epidemic on their hands: Medical error is causing as many as 98,000 deaths a year in the nation's hospitals. And these failures are not due to unqualified clinicians or the lack of technology - instead, evidence indicates that at least 80 percent of medical error is system derived, meaning that system flaws are setting good people up to fail." "Achieving Safe and Reliable Healthcare: Strategies and Solutions provides healthcare leaders with a blueprint for building and supporting a culture of patient safety. It includes contributions from experts who have created comprehensive and successful patient safety programs in their organizations."--BOOK JACKET
Notes Bibliographic Level Mode of Issuance: Monograph
Bibliography Includes bibliographical references
Notes English
Subject Medical errors -- Prevention.
Health facilities -- Safety measures.
Medical care -- Quality control.
Medical Errors -- prevention & control.
Safety Management -- methods.
Safety.
Risk Management.
Health Services.
Organization and Administration.
Health Care Facilities, Manpower, and Services.
Accident Prevention.
Health Services Administration.
Delivery of Health Care.
Accidents.
Public Health.
Environment and Public Health.
Safety Management.
Medical Errors.
Author Frankel, Allan, M.D.
Simmonds, Terri.
Vega, Kathleen B.
LC no. 2004052271
ISBN 1567932274 alkaline paper
9781567932270 paperback
ABBREV TI ACHIEVING SAFE & RELIABLE HEALTHCARE