Limit search to available items
Book Cover
Author Vining, Linda

Title Choice, customers & competition in schools / Linda Vining
Published Carlingford, N.S.W. : Lenross, 1996


Location Call no. Vol. Availability
 MELB  370.1931 Vin/Cca  AVAILABLE
Description 133 pages : illustrations, facsimiles ; 25 cm
Contents Operating in a competitive marketplace -- The customer revolt -- Pathways to customer satisfaction -- Maving ahead of the competition -- Building a customer culture in your school -- From prospect to advocate -- Customer dissatisfaction -- Handling complaints -- Open day marketing -- The education expo -- Looking good in print -- Managing word of mouth -- Index
Notes Includes index
Subject Schools -- Public relations -- Handbooks, manuals, etc.
School management and organization -- Australia.
School publicity -- Handbooks, manuals, etc.
Schools -- Australia -- Evaluation.
Genre/Form Handbooks and manuals.
ISBN 0646256343
Other Titles Choice customers and competition in schools