1. Introduction -- 2. The quick guide -- 3. Marketing techniques that require extra care -- 4. Poor selling practices -- 5. Practices that take advantage of consumers -- 6. Operating inside the law
Notes
"November 2001"
LEG
Also available in an electronic version via the Internet. Address as of 5/12/01: http://www.accc.gov.au/fs-pubs.htm
Australian Competition and Consumer Commission 2001