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Book Cover
E-book

Title IT service management best practices : using IBM SmartCloud control desk / Bo Batty [and others]
Edition First edition
Published Poughkeepsie, NY : IMB Corp., International Technical Support Organization, 2013
Online access available from:
Safari O'Reilly books online    View Resource Record  

Copies

Description 1 online resource (1 volume) : illustrations
Series IBM redbooks
IBM redbooks.
Notes Online resource; title from cover (Safari, viewed August 14, 2014)
Subject SmartCloud
Electronic data interchange.
Information technology projects -- Management.
Form Electronic book
Author Batty, Bo
International Business Machines Corporation. International Technical Support Organization.
ISBN 0738438677
9780738438672
Other Titles Information technology service management best practices using International Business Machines SmartCloud control desk