Section 1. Element management system (EMS) -- section 2. Network management system (NMS) -- section 3. Operation/business support systems (OSS/BSS) -- section 4. Implementation Guidelines
Summary
In this era where data and voice services are available at a push of a button, service providers have virtually limitless options for reaching their customers with value-added services. The changes in services and underlying networks that this always-on culture creates make it essential for service providers to understand the evolving business logic and appropriate support systems for service delivery, billing, and revenue assurance. Supplying an end-to-end understanding of telecom management layers, Fundamentals of EMS, NMS and OSS/BSS is a complete guide to telecom resource and service manag