| Description |
xiv, 164 pages : illustrations ; 23 cm |
| Contents |
1. Introduction -- 2. Quality and TQM -- 3. Value, Culture, and Chinese Cultural Values -- 4. The Theory of Culture-specific TQM -- 5. Research Methodology -- 6. Data Analysis and Results -- 7. Case Studies -- 8. Summary and Conclusion |
| Summary |
"This volume is the first to show the influence that culture has on the success of TQM, and uses the case of Chinese companies operating in mainland China, Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has been previously acknowledged."--BOOK JACKET |
| Bibliography |
Includes bibliographical references (pages 149-161) and index |
| Subject |
Total quality management -- China.
|
|
Total quality management -- Taiwan.
|
|
National characteristics, Chinese.
|
| LC no. |
2002017696 |
| ISBN |
0333995538 |
|
