| Description |
1 online resource (xvi, 276 pages) |
| Series |
Routledge studies in marketing |
|
Routledge studies in marketing.
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| Contents |
Introduction to strategic brand management in higher education / Bang Nguyen, TC Melewar, and Jane Hemsley-Brown -- PART I: Strategy -- Co-creating brand identity: The case of UK higher education / Julie Robson, Sanjit Kumar Roy, Chris Chapleo and Hsiao Sophie Yang -- Organisational culture in higher education branding: Branding the core values and beliefs / Cláudia Simões -- Brand leadership and brand support: influencing employees via internal branding / Narissara Sujchaphong and Pakorn Sujchaphong -- Competition in higher education / Francesca Pucciarelli and Andreas Kaplan -- PART II: Planning -- Corporate brand communication in higher education / Elif Karaosmanoglu and Gulberk Gultekin Salman -- Corporate design: What makes a favourable university logo? / Pantea Foroudi and Bang Nguyen -- Brand image and reputation development in higher education institutions / Adele Berndt and Linda D. Hollebeek -- Co-creation of value: A customer-integration approach / Tim Hughes and Ian Brooks -- PART III: Measurement -- Measuring higher education brand performance and brand impact / Chris Chapleo and Louise Simpson -- Building a trustworthy university brand: An inside-out approach / Sanjit Roy, Saalem Sadeque and Sathyaprakash Balaji Makam -- Scale development in higher education: university corporate brand image, student satisfaction and student behavioural intention / Sharifah Faridah Syed Alwi and Norbani Che-Ha -- Evaluating branding scales in higher education / Lesley Ledden, Stavros P. Kalafatis and Ilia Protopapa -- Conclusion to Strategic Brand Management in Higher Education / Bang Nguyen, TC Melewar, and Jane Hemsley-Brown |
| Summary |
"University branding has increased substantially, due to demands on universities to enroll greater numbers of students, rising tuition fees, the proliferation of courses, the growing "internationalization" of universities, financial pressures and reliance on income from foreign students. As higher education continues to grow, increased competition places more pressure on institutions to market their programs. Technological, social, and economic changes have necessitated a customer-oriented marketing system, and a focus on developing the university brand. This book is unique in providing a composite overview of strategy, planning and measurement informed by ground-breaking research and the experiences of academics. It combines theoretical and methodological aspects of branding with the views of leading exponents of branding in different contexts and across a range of higher education institutions. Expert contributors from research and practice provide relevant and varying perspectives allowing readers to access information on international trends, theory and practices about branding in higher education. Readers are exposed to the critical elements of strategic brand management, gain insights into the planning process of higher education branding and gain a solid understanding of the emerging research area of branding concepts in higher education. Advanced students, and researchers will find this book a unique resource, and it will also be of interest to brand practitioners in both education and public sector markets"-- Provided by publisher |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Bang Nguyen is Professor at the University of Southern Denmark, Kolding, Denmark. His research interests include branding, BtB marketing, CRM, and innovation management. Bang has published widely in journals such as Industrial Marketing Management, Journal of Business Research, European Journal of Marketing, Business Ethics Quarterly, among others. T C Melewar is Professor of Marketing and Strategy at Middlesex University Business School, London, UK. TC's research interests include branding, corporate identity and international marketing strategy. He has published in the Journal of International Business Studies, International Journal of Management Reviews, and Industrial Marketing Management among others. Jane Hemsley-Brown is Professor of Marketing at Surrey Business School, Surrey, UK. She is the author of over 100 publications on consumer behaviour, choice in education markets and management decision-making, including three books: Higher Education Consumer Choice (2015), The Management and Leadership of Education Marketing: Research, Practice and Applications (2013) and Choosing Futures: Young people's decision-making in education, training and careers markets (2001) |
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Online resource; title from digital title page (viewed on May 20, 2019) |
| Subject |
Universities and colleges -- Great Britain -- Marketing
|
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Branding (Marketing) -- Great Britain
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Business and education -- Great Britain
|
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College publicity -- Great Britain
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EDUCATION -- Higher.
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BUSINESS & ECONOMICS -- General.
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BUSINESS & ECONOMICS -- Marketing -- Research.
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Branding (Marketing)
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Business and education
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College publicity
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Universities and colleges -- Marketing
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Great Britain
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| Form |
Electronic book
|
| Author |
Nguyen, Bang, editor.
|
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Melewar, T. C., editor.
|
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Hemsley-Brown, Jane, 1950- editor.
|
| LC no. |
2018048464 |
| ISBN |
9780429029301 |
|
0429029306 |
|
9780429636264 |
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0429636261 |
|
9780429639432 |
|
0429639430 |
|
9780429642609 |
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0429642601 |
|
