Description |
xv, 320 pages : illustrations ; 23 cm |
Contents |
Pt. I. The Argument for Virtual Operations. 1. The Virtual Situation. 2. Touring the Virtual Future. 3. The Ameritech Story -- Pt. II. Virtual Operations: Competencies and Roles. 4. The Virtual Ethos: Beliefs, Knowledge, Skills, Experience. 5. Executive and Stakeholder Management. 6. Operational Leadership. 7. Virtual Knowledge Workers -- Pt. III. Technology and Virtual Operations. 8. Attitudes Toward Virtual Technologies. 9. Virtual Technologies: Networks and Communications. 10. Virtual Technologies: Workflow, Modeling, Design, Management -- Pt. IV. Transitioning to Virtual Operations. 11. A Strategy for Transitioning to Virtual Operations. 12. Tactics: Launching the Prototype Project. 13. Barriers and New Realities. 14. Getting Started: Assessing Current Organizational Capabilities -- Pt. V. Designing Virtual Operations: Key Processes. 15. Virtual Work Tasks. 16. Virtual Teaming. 17. Virtual Communications. 18. Virtual Learning |
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Pt. VI. Designing Virtual Operations: Guidelines. 19. Designing Virtual Work Tasks. 20. Designing Virtual Teaming. 21. Designing Virtual Communications. 22. Designing Virtual Learning -- Epilogue: Virtual Realities |
Bibliography |
Includes bibliographical references (pages 313-315) and index |
Subject |
Industrial management -- Simulation methods.
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Organizational change -- Simulation methods.
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Virtual reality in management.
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Author |
Metes, George.
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LC no. |
95016456 |
ISBN |
013185299X |
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