| Description |
1 online resource : illustrations |
| Series |
SAGE Knowledge. Cases |
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SAGE Knowledge. Cases
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| Summary |
Working with hospital system administrators, Dr. Mary O'Connor, the director of the Center for Musculoskeletal Care at Yale School of Medicine and Yale New Haven Hospital, looked to change the way hip and knee replacements (arthroplasty) were done in the Yale New Haven Health System. The team from the System fashioned a plan that coupled reduced vendor costs with quality improvements to provide a "triple win" - benefiting patients, surgeons, and the hospital system. Nonetheless, O'Connor's plan had encountered resistance from a few surgeons who objected to the consolidated list of vendors at the center of the proposal. Physician dissatisfaction caused by a feeling of a hospital imposing mandates could have a significant political, cultural, and financial impact on the hospital itself. The fate of the plan rested with the leadership of the Yale New Haven Health System, who had to weigh the benefits of the plan versus the probability of alienating surgeons |
| Notes |
Originally published in Rosenthal, J., & Pinker, E. (2017). Hip and knee replacement at Yale New Haven Health System: Negotiating a "triple" win for patients, hospitals, and surgeons. Case 17-010. New haven, CT: Yale School of Management, Yale University |
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Description based on XML content |
| Subject |
O'Connor, Mary.
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Yale University. School of Medicine. Center for Musculoskeletal Care
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Yale-New Haven Hospital.
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Yale-New Haven Health System.
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Hospitals -- Administration.
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| Form |
Electronic book
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| Author |
Pinker, Edieal, author
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| ISBN |
9781526437075 (ebook) |
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