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Book Cover
Author Rosenthal, Jean, author

Title Hip and knee replacement at Yale New Haven Health System : negotiating a "triple win" for patients, hospitals, and surgeons / Jean Rosenthal, Edieal Pinker
Published London : Yale School of Management, 2017
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Description 1 online resource : illustrations
Series SAGE Knowledge. Cases
SAGE Knowledge. Cases
Summary Working with hospital system administrators, Dr. Mary O'Connor, the director of the Center for Musculoskeletal Care at Yale School of Medicine and Yale New Haven Hospital, looked to change the way hip and knee replacements (arthroplasty) were done in the Yale New Haven Health System. The team from the System fashioned a plan that coupled reduced vendor costs with quality improvements to provide a "triple win" - benefiting patients, surgeons, and the hospital system. Nonetheless, O'Connor's plan had encountered resistance from a few surgeons who objected to the consolidated list of vendors at the center of the proposal. Physician dissatisfaction caused by a feeling of a hospital imposing mandates could have a significant political, cultural, and financial impact on the hospital itself. The fate of the plan rested with the leadership of the Yale New Haven Health System, who had to weigh the benefits of the plan versus the probability of alienating surgeons
Notes Originally published in Rosenthal, J., & Pinker, E. (2017). Hip and knee replacement at Yale New Haven Health System: Negotiating a "triple" win for patients, hospitals, and surgeons. Case 17-010. New haven, CT: Yale School of Management, Yale University
Description based on XML content
Subject O'Connor, Mary.
Yale University. School of Medicine. Center for Musculoskeletal Care
Yale-New Haven Hospital.
Yale-New Haven Health System.
Hospitals -- Administration.
Form Electronic book
Author Pinker, Edieal, author
ISBN 9781526437075 (ebook)