| Description |
xix, 314 pages : illustrations ; 25 cm |
| Contents |
Machine derived contents note: Introduction. -- Documentation of Administrative Business Processes. -- Analyzing Administrative Business Processes. -- The Design of Administrative Business Processes. -- Project Structures. -- Managing the Admnistrative Business Organization |
| Summary |
"This long-waited companion and update to H. James Harrington's best-selling Business Process Improvement is a hands-on implementation guide, with all the tools managers need to streamline and sharpen the efficiency, effectiveness, and competitive edge of any business." "Inside you'll find the tools that major American and foreign corporations use to slash their bureaucracies, eliminate workflow bottlenecks, stop duplication of effort, and root out obsolescence--all in a step-by-step format that includes every form, chart, list, and model that you need to proceed." "This Workbook shows you exactly how to analyze your business' processes--and it tells you why you should. You'll learn how to document workflow, analyze current effectiveness, design new processes, and take advantage of technological help." "During the first 12 months of process improvement, the process will pay for itself, say the authors. After that, they say, the process continues unaided, and the significant savings your business will reap are all pure gravy." "Filled with practical suggestions that will help you manage every detail at every stage of business process improvement, this workbook will help managers and executives lead their companies into a better, brighter future." "If you want a leaner, meaner business--a business that is primed and ready for the 21st century--you want this book. Book jacket."--Jacket |
| Notes |
Includes index |
| Subject |
Production management -- Quality control -- Handbooks, manuals, etc.
|
|
Quality control -- Handbooks, manuals, etc.
|
| Genre/Form |
Handbooks and manuals.
|
| Author |
Esseling, E. K. C., 1946-
|
|
Nimwegen, H. van, 1951-
|
| LC no. |
97167765 |
| ISBN |
0070267790 |
|
