Book Cover
Book
Author Scott, Susan, 1944-

Title Fierce conversations : achieving success at work & in life, one conversation at a time / Susan Scott
Edition Berkley trade paperback edition
Published New York : Berkley Books, 2004

Copies

Location Call no. Vol. Availability
 MELB  302.346 Sco/Fca 2004  AVAILABLE
Description xxii, 287 pages ; 23 cm
Contents The idea of fierce -- Master the courage to interrogate reality -- Come out from behind yourself into the conversation and make it real -- Be here, prepared to be nowhere else -- Tackle your toughest challenge today -- Obey your instincts -- Take responsibility for your emotional wake -- Let silence do the heavy lifting -- Embracing the principles
Summary The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to: Overcome barriers to meaningful communication; Expand and enrich conversations with colleagues, friends, and family; Increase clarity and improve understanding; Handle strong emotions-on both sides of the table
Notes "Updated with new material"--Cover
Includes index
Subject Conversation.
Success.
Communication.
Achievement.
Interpersonal Relations.
LC no. 2004558367
ISBN 0425193373
9780425193372