| Description |
1 online resource (liii, 422 pages) : illustrations |
| Series |
The Jossey-Bass business & management series |
|
Jossey-Bass business & management series.
|
| Contents |
Working with difficult groups : a conceptual framework / Sandor Schuman and John Rohrbaugh -- Keeping difficult situations from becoming difficult groups / Marvin Weisbord and Sandra Janoff -- Building an external focus : avoiding the difficulties on an in-grown team / Deborah Ancona and David F. Caldwell -- The downside of communication : complaining cycles in group discussions / Nale Lehmann-Willenbrock and Simone Kauffeld -- Facilitating multicultural groups / Donna Rae Scheffert and Mary Laeger-Hagemeister -- Interpersonally hostile work groups : precipitating factors and solutions / Jana L. Raver and Ingrid C. Chadwick -- Diversity by design : creating cognitive conflict to enhance group performance / Michael Cassidy -- Facilitating inclusion : study circles on diversity and student achievement / Mark A. Clark and John Landesman -- Overcoming sources of irrationality that complicate working in decision-making groups / Dennis S. Gouran -- Working without rules : a team in need of a different picture / Ann Lukens -- Interaction archetypes : keys to group difficulty and productivity / Steven Ober -- Virtual teams : difficult in all dimensions / Thomas A. O'Neill and Theresa J.B. Kline -- Politics of the arts : challenges in working with nonprofit boards / Richard W. Sline and Anna C. Boulton -- Competitive group interactions : why they exist and how to overcome them / Taya R. Cohen [and others] -- Active facilitation : how to help groups break through "mutual salemate" / Celia Kirwan and Wes Siegal -- Mediating history, making peace : dealing with the "messy" stuff in the conciliation process / Dagmar Kusa, Adam Saltsman, and Philip Gamaghelyan -- Deep democracy : multidimensional process-oriented leadership / Stanford Siver -- Authentic relationships and collective psychological capital / Füsun Bulutlar -- How leaders can make diverse groups less difficult : the role of attitudes and perceptions of diversity / Astrid C. Homan and Karen A. Jehn -- The hero's journey : helping inflexible groups--and inflexible facilitators--get unstuck / Carol Sherriff and Simon Wilson -- Difficult groups or difficult facilitators? : three steps facilitators can take to make sure they are not the problem / Glyn Thomas |
| Summary |
There are many books on working with difficult individuals. Here is the first edited collection on how to work with difficult groups. With contributions from leading group experts such as Richard Hackman, Ingrid Bens, Roger Schwarz, Sam Kaner, David Sibbett and others, this book helps readers understand what makes groups ineffective and what they can do to help them be more effective. Specific topics include how to work with multi-lingual and global groups and hostile or polarized ones; working virtually; managing multi-layers of management; dealing with quiet or verbal team members, and more |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Print version record |
| Subject |
Conflict management.
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Interpersonal relations.
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Interpersonal conflict.
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Teams in the workplace.
|
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BUSINESS & ECONOMICS -- Workplace Culture.
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BUSINESS & ECONOMICS -- Human Resources & Personnel Management.
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Conflict management
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Interpersonal conflict
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Interpersonal relations
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Teams in the workplace
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| Form |
Electronic book
|
| Author |
Schuman, Sandy, 1951-
|
| ISBN |
0470190388 |
|
9780470190388 |
|
9780470594117 |
|
047059411X |
|
9780470594124 |
|
0470594128 |
|
