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Author
Sobel, Andrew, 1955-
Title
Making rain : the secrets of building lifelong client loyalty / Andrew Sobel
Published
Hoboken, N.J. ; [Chichester] : Wiley, [2003]
©2003
Copies
Location
Call no.
Vol.
Availability
MELB
658.812 Sob/Mrt
AVAILABLE
Description
xvii, 238 pages : illustrations ; 24 cm
Bibliography
Includes bibliographical references (pages 223-227) and index
Subject
Business consultants.
Customer loyalty.
LC no.
2002013643
ISBN
0471264598 (alk. paper)
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