| Description |
xxxi, 528 pages : illustrations ; 26 cm + 1 computer optical disc (4 3/4 in.) |
| Contents |
Pt. I. Humans Are People. Ch. 1. Work and Its Place in Life. Ch. 2. Perception. Ch. 3. Primary Communications. Ch. 4. Improving Communications and Managing Conflict -- Pt. II. The Organizational Framework. Ch. 5. Jobs, from Design to Appraisal. Ch. 6. Normal Organizations: How People Organize. Ch. 7. Understanding Management. Ch. 8. Small Groups and the Informal Organization. Ch. 9. Individuals and Self-Management -- Pt. III. Inducing Organizational Activity. Ch. 10. Motivation and Morale. Ch. 11. Job Satisfaction and the Quality of Work Life. Ch. 12. The Dynamics of Change. Ch. 13. Leadership -- Pt. IV. Strategies for Improving Organizational Behavior and Performance. Ch. 14. Quality. Ch. 15. Stress. Ch. 16. Ethics and Etiquette. Ch. 17. Challenges and Opportunities |
| Bibliography |
Includes bibliographical references (pages [495]-513) and index |
| Subject |
Psychology, Industrial.
|
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Organizational behavior.
|
|
Interpersonal relations.
|
| Author |
Kossen, Stan, 1931-
|
| LC no. |
2000140103 |
| ISBN |
0130319619 |
|
