| Description |
1 online resource : illustrations |
| Contents |
Cover -- Title page -- Table of contents -- Abbreviations -- 1 Getting started -- 2 The basics -- 3 Managing people: staff and customers -- 4 Policies, strategies, procedures, risks and liabilities -- 5 Outsourcing of services or in-house staff? -- 6 In-house teams -- 7 Maintenance including new builds and space management -- 8 Sustainability, use of resources and sustainable technologies -- 9 Waste and how to deal with it -- 10 Fleet management -- Appendix 1 Strategic objectives and operational targets for a typical college |
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Appendix 2 Management strategy for heating and ventilation in a college environment Appendix 3 Health and safety rules for contractors -- Appendix 4 Sustainability policy -- Appendix 5 Dealing with bomb threats -- Appendix 6 Preliminaries and conditions -- Appendix 7 Strategy for helpdesk -- Appendix 8 Strategy for operations and maintenance -- Appendix 9 Service level agreements -- Appendix 10 Cleaning specification -- Appendix 11 Grounds maintenance specification for a college -- Appendix 12 Health, safety and environment questionnaire -- References |
| Notes |
Print version record |
| Subject |
Facility management.
|
|
facility management.
|
|
BUSINESS & ECONOMICS -- Industrial Management.
|
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BUSINESS & ECONOMICS -- Management.
|
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BUSINESS & ECONOMICS -- Management Science.
|
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BUSINESS & ECONOMICS -- Organizational Behavior.
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Facility management
|
| Form |
Electronic book
|
| ISBN |
9781849951159 |
|
1849951152 |
|
9781628700800 |
|
1628700807 |
|
