Book Cover
Author Peterson, Brooks.

Title Cultural intelligence : a guide to working with people from other cultures / Brooks Peterson
Published Yarmouth, Me. : Intercultural Press, 2004
Online access available from:
ProQuest Ebook Central (owned titles)    View Resource Record  


Description 1 online resource (vii, 229 pages) : illustrations
Contents Table of Contents; Acknowledgements; Introduction; Defining Culture; Culture Analogies; Cultural Values; Values and Behaviors; Big "C" versus Little "c" Culture Themes; Stereotypes versus Generalizations; Do Cultures Change over Time?; Five Basic Culture Scales; Overlapping the Five Scales; Every Culture Ranks Somewhere; Cultural Programming; The Scale of Differences; Bottom-Line Business Choices; Areas of Widespread Change; Taking Your Business Global; Cultural Differnces Will Always Matter; Defining Cultural Intelligence; Mulitple Intelligences Theory Factors In
Summary "Packed with dozens of engaging stories, case examples and humorous contemporary cartoons, Cultural Intelligence is the perfect antidote for overcoming cross-cultural differences, improving workplace communication, building solid business relationships and contributing positively to your organization's bottom line."
"More than 15,000 people have used the Peterson Cultural Style Indicator. Here, Dr. Peterson defines what cultural intelligence is and explores the skills and characteristics required to work effectively with international clients, customers and business partners - or inside any team, department or organization with a rich mix of cultural perspectives. Using a set of twenty business-oriented dimensions, the author helps you examine your own cultural style and determine that of others in six vital areas: management, strategy, planning, personnel, communication and reasoning. The crowning piece is a set of key action steps for increasing your own cultural intelligence."--Jacket
Bibliography Includes bibliographical references (pages 225-229)
Notes Print version record
Subject Business communication -- Cross-cultural studies.
Cross-cultural orientation.
Cultural awareness.
Cultural intelligence.
Intercultural communication.
Interpersonal communication -- Cross-cultural studies.
Social intelligence.
Genre/Form Cross-cultural studies.
Form Electronic book
LC no. 2004040720
ISBN 1417526807 (electronic bk.)
1931930376 (electronic bk. ; Adobe Reader)
1931930805 (electronic bk.)
9781417526802 (electronic bk.)
9781931930376 (electronic bk. ; Adobe Reader)
9781931930802 (electronic bk.)
(Trade Paper)
Other Titles Working with people from other cultures