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Author
Bock, Ingo
Title
Optimierung von IT-Serviceorganisationen : Effizienz- und Qualitätssteigerung in der IT-Produktion / Ingo Bock
Edition
1. Aufl
Published
Heidelberg : Dpunkt Verlag, 2010
Click on the following:
O'Reilly
Copies
Description
1 online resource (1 volume) : illustrations
Bibliography
Includes bibliographical references and index
Notes
Print version record
Subject
Information technology -- Management.
Information technology -- Management
Form
Electronic book
ISBN
389864667X
9783898646673
9783898648943
389864894X
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