Book Cover
Author Hoover, John, 1952- author

Title Best Practices: Difficult People / Hoover, John
Edition First edition
Published HarperCollins Publishers, 2009
Online access available from:
Safari O'Reilly books online    View Resource Record  


Description 1 online resource (160 pages)
Summary Every office has someone who's no fun to be around. But getting along with that person-and managing them effectively-can make both your jobs easier. Difficult People , a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Recognize why and when people act out Identify different types of difficult people Cope with difficult behavior Get the most out of trouble employees Nurture a harmonious work environment The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead
Notes Mode of access: World Wide Web
Copyright © 2009 HarperCollins 2009
Issuing Body Made available through: Safari, an O'Reilly Media Company
Subject Career development.
Form Electronic book
Author Safari, an O'Reilly Media Company