Book Cover
Book
Author Tannen, Deborah.

Title That's not what I meant! : how conversational style makes or breaks relationships / Deborah Tannen
Published New York : Harper, 2011

Copies

Location Call no. Vol. Availability
 MELB  302.346 Tan/Tnw  AVAILABLE
Description 214 pages ; 21 cm
Contents Machine generated contents note: I.LINGUISTICS AND CONVERSATIONAL STYLE -- 1.The Problem is the Process -- 2.The Workings of Conversational Style -- 3.Conversational Signals and Devices -- pt. I Conversational Signals -- pt. II Conversational Devices at Work -- II.CONVERSATIONAL STRATEGIES -- 4.Why We Don't Say What We Mean -- pt. I Why We Won't Say What We Mean -- pt. II Why We Can't Say What We Mean -- 5.Framing and Reframing -- 6.Power and Solidarity -- III.TALKING AT HOME: CONVERSATIONAL STYLE IN CLOSE RELATIONSHIPS -- 7.Why Things Get Worse -- 8.Talk in the Intimate Relationship: His and Hers -- 9.The Intimate Critic -- IV.WHAT YOU CAN AND CAN'T DO WITH CONVERSATIONAL STYLE -- 10.Talking About Ways of Talking
Summary The author demonstrates how our conversational signals--voice level, pitch and intonation, rhythm and timing, even the simple turns of phrase we choose--are powerful factors in the success or failure of any relationship. Regional speech characteristics, ethnic and class backgrounds, age, and individual personality all contribute to diverse conversational styles that can lead to frustration and misplaced blame if ignored--but provide tools to improve relationships if they are understood
Notes "First Harper paperback published 2011"--T.p. verso
Bibliography Includes bibliographical references (pages [206]-207) and index
Subject Conversation.
Interpersonal communication.
ISBN 9780062062994 (paperback)