Book Cover
Book
Author Christensen, Clayton M.

Title The innovator's dilemma / Clayton M. Christensen
Edition Revised and updated
Published New York : HarperBusiness, 2000

Copies

Description xxxii, 286 pages : illustrations ; 21 cm
Contents Pt. 1. Why Great Companies Can Fail. 1. How Can Great Firms Fail? Insights from the Hard Disk Drive Industry. 2. Value Networks and the Impetus to Innovate. 3. Disruptive Technological Change in the Mechanical Excavator Industry. 4. What Goes Up, Can't Go Down -- Pt. 2. Managing Disruptive Technological Change. 5. Give Responsibility for Disruptive Technologies to Organizations Whose Customers Need Them. 6. Match the Size of the Organization to the Size of the Market. 7. Discovering New and Emerging Markets. 8. How to Appraise Your Organization's Capabilities and Disabilities. 9. Performance Provided, Market Demand, and the Product Life Cycle. 10. Managing Disruptive Technological Change: A Case Study. 10. The Dilemmas of Innovation: A Summary. The Innovator's Dilemma Book Group Guide
Summary This book takes the radical position that great companies can fail precisely because they do everything right. It demonstrates why outstanding companies that had their competitive antennae up, listened astutely to customers, and invested aggressively in new technologies still lost their market leadership when confronted with disruptive changes in technology and market structure. And it tells how to avoid a similar fate. Using the lessons of successes and failures of leading companies, The Innovator's Dilemma presents a set of rules for capitalizing on the phenomenon of disruptive innovation. These principles will help managers determine when it is right not to listen to customers, when to invest in developing lower-performance products that promise lower margins, and when to pursue small markets at the expense of seemingly larger and more lucrative ones
Notes Revised, updated and with a new chapter
Bibliography Includes bibliographical references and index
Subject Creative ability in business.
Customer services.
Industrial management.
Success in business.
ISBN 0066620694