Book Cover
E-book
Author Berry, Michael J. A.

Title Data mining techniques : for marketing, sales, and customer relationship management / Michael J.A. Berry, Gordon S. Linoff
Edition 2nd ed
Published Indianapolis : Wiley, ©2004

Copies

Description 1 online resource (xxv, 643 pages) : illustrations, 1 map
Contents Why and what is data mining? -- The virtuous cycle of data mining -- Data mining methodology and best practices -- Data mining applications in marketing and customer relationship management -- The lure of statistics : data mining using familiar tools -- Decision trees -- Artificial neural networks -- Nearest neighbor approaches : memory-based reasoning and collaborative filtering -- Market basket analysis and association rules -- Link analysis -- Automatic cluster detection -- Knowing when to worry : hazard functions and survival analysis in marketing -- Genetic algorithms -- Data mining throughout the customer life cycle -- Data warehousing, OLAP, and data mining -- Building the data mining environment -- Preparing data for mining -- Putting data mining to work
Summary * Packed with more than forty percent new and updated material, this edition shows business managers, marketing analysts, and data mining specialists how to harness fundamental data mining methods and techniques to solve common types of business problems* Each chapter covers a new data mining technique, and then shows readers how to apply the technique for improved marketing, sales, and customer support* The authors build on their reputation for concise, clear, and practical explanations of complex concepts, making this book the perfect introduction to data mining
Notes Includes index
Print version record
Subject Data mining.
Marketing -- Data processing.
Business -- Data processing.
Data Mining
BUSINESS & ECONOMICS -- Green Business.
Business -- Data processing
Data mining
Marketing -- Data processing
Form Electronic book
Author Linoff, Gordon.
ISBN 0764569074
9780764569074
9780471470649
0471470643