The journey -- The big picture -- What emotional intelligence looks like : understanding the four skills -- Digging in : an action plan to increase your EQ -- Self-awareness strategies -- Self-management strategies -- Social awareness strategies -- Relationship management strategies -- Epilogue: Just the facts : a look at the latest discoveries in emotional intelligence -- Discussion questions for reading groups
Summary
Knowing what emotional intelligence is, and knowing how to use it to improve your life, are two very different things
Bibliography
Includes bibliographical references (pages 251-255)
Notes
Online resource; title from PDF title page (ProQuest Ebook Central, viewed September 26, 2019)