Pt. I. Background. 1. What is advocacy and why do we use it? 2. Principles. 3. Advocacy in action -- Pt. II. The advocate's skills. 4. Introduction to Part II. 5. Interviewing. 6. Assertiveness and the constructive use of aggression. 7. Negotiation. 8. Self-management. 9. Legal research. 10. Litigation. 11. A structure for advocacy. 12. Epilogue: Where to from here?
Analysis
England
Persuasion
Wales
Human Services - Methodology
Social Advocacy
Social Service - Methodology
Notes
Includes index
Bibliography
Includes bibliographical references (pages 151-153) and index