Title Customer service in the information environment / Guy St. Clair

Published London ; New Jersey : Bowker-Saur, [1993] ©1993

Click on the following:
ProQuest Ebook Central

Copies

Description 1 online resource (158 pages) Series Information services management Information services management. Contents Part I. Customer service: an introduction -- part II. Initial stages -- part III. The players -- part Ivolume Key tools -- part volume Benefits to the customer/user Bibliography Includes bibliographical references (pages 139-141) and index Notes Print version record Subject Information services. Information services industry -- Customer services Information Services BUSINESS & ECONOMICS -- Industries -- General. Information services Information services industry -- Customer services Form Electronic book ISBN 9783110956788 3110956780 9781857390049 1857390040 3598243626 9783598243622

  Permalink