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Author
Sashkin, Marshall, 1944-
Title
Putting total quality management to work : what TQM means, how to use it & how to sustain it over the long run / Marshall Sashkin & Kenneth J. Kiser
Edition
First Berrett-Koehler edition
Published
San Francisco : Berrett-Koehler, [1993]
©1993
Copies
Location
Call no.
Vol.
Availability
MELB
658.562 Sas/Ptq
AVAILABLE
Description
xiv, 201 pages : illustrations ; 24 cm
Notes
"Revised and expanded from the original paperback version of this work, entitled Total quality management ... published in 1991 by Ducochon Press" --T.p. verso
Bibliography
Includes bibliographical references and index
Subject
TQM
Total quality management.
Total Quality Management.
Author
Kiser, Kenneth J.
Sashkin, Marshall, 1944-
Total quality management
LC no.
92031296
ISBN
1881052230 (acid-free recycled paper)
1881052249 (acid-free recycled paper : pbk.)
Other Titles
Total quality management
Total quality management
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