Description |
1 online resource (85 pages) |
Contents |
Prologue -- Preface -- Introduction -- Chapter 1: What Is Crisis? -- Chapter 2: What Is Crisis Leadership? -- Chapter 3: Preparing for Crisis -- Chapter 4: Leading During Crisis -- Chapter 5: Leadership After the Crisis -- Conclusion -- Epilogue -- Appendix A: The Crisis Action Plan (CAP) -- Appendix B: What Leaders Can Do to Take Care of Themselves During a Crisis -- Suggested Readings |
Summary |
Annotation "Nothing tests a leader like a crisis. The highly charged, dramatic events surrounding a crisis profoundly affect the people in an organization and can even threaten the organization's survival. But there are actions a leader can take before, during, and after a crisis to effectively reduce the duration and impact of these extremely difficult situations. At its center, effective crisis leadership is comprised of three things - communication, clarity of vision and values, and caring relationships. Leaders who develop, pay attention to, and practice these qualities go a long way toward handling the human dimension of a crisis. In the end, it's all about the people." |
Bibliography |
Includes bibliographical references |
Audience |
Trade Center for Creative Leadership |
Subject |
Crisis management.
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Leadership.
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Crisis management
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Leadership
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Form |
Electronic book
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ISBN |
1882197755 |
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9781882197750 |
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9781932973266 |
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1932973265 |
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