| Description |
1 online resource (209 pages) |
| Contents |
Cover; ACKNOWLEDGEMENTS; PREFACE; CONTENTS; INTRODUCTION; Assess Yourself; WHY IS COMMUNICATIONIMPORTANT?; COMMUNICATION STARTSWITH YOU; LISTENING; SPEAKING THE MESSAGE ITSELF; SPEAKING IT'S NOT JUSTWHAT YOU SAY, IT'S ALSOHOW YOU SAY IT!; ASSERTIVENESS AND YOU; TELEPHONE SKILLS; COMMUNICATING IN TEAMS; COMMUNICATING ACROSS CULTURES; COPING WITH CONFLICT; INDEX; ABOUT THE AUTHORS |
| Summary |
In this book, you will learn to build personal report, negotiate modern assumptions about face-to-face contact, manage conflicts, and discern the appropriate time for e-mail, telephone, and personal contact |
| Notes |
Print version record |
| Subject |
Business Communication.
|
|
Commerce.
|
|
Business & Economics.
|
| Form |
Electronic book
|
| Author |
Lester, Alison
|
| ISBN |
9789812619518 |
|
9812619518 |
|
