| Description |
1 online resource (xxix, 397 pages) : illustrations |
| Series |
SEI series in software engineering |
|
SEI series in software engineering.
|
| Contents |
Ch. 1. Why do assessments? -- Ch. 2. brief history of process improvement methodologies and assessment methods -- Ch. 3. Assessments : an executive overview -- Ch. 4. Planning and preparing for an assessment, part 1 : senior management responsibilities -- Ch. 5. Planning and preparing for an assessment, part 2 : choosing a time : formulating an assessment plan : appointing an organization site coordinator and organizing logistics -- Ch. 6. Planning and preparing for an assessment, part 3 : creating an assessment team : selecting projects to be assessed : selecting people to be interviewed : defining the final assessment products : distributing questionnaires -- Ch. 7. Planning and preparing for an assessment, part 4 : assessment team training and post-training activities -- Ch. 8. Onsite activities, part 1 : the kick-off meeting and other presentations : collecting and managing documents throughout the assessment : problems associated with immature organizations -- Ch. 9. Onsite activities, part 2 : interviewing -- Ch. 10. Onsite activities, part 3 : the day-to-day consolidation of data -- Ch. 11. final stages of an onsite assessment : summing up and presenting results -- Ch. 12. How to use the results of an assessment productively |
| Summary |
Use Assessments to Drive Process Improvements in Software, Systems, Human Resources, and Beyond Pioneered by the world's leading innovators in software engineering, assessments have evolved into a remarkably powerful tool for process improvement in areas ranging from systems to services, hardware to human resources. Unlike audits, assessments are conducted from the inside. When handled correctly, assessments can help transform technical and managerial culture, dramatically improving both quality and profitability. In CMMI Assessments: Motivating Positive Change , two of the field's most respected leaders show exactly how to use them for maximum business advantage. Writing for executives, managers, technical professionals, and assessors themselves, Marilyn Bush and Donna Dunaway illuminate every phase of the assessment process-from planning through post-assessment follow-up. The authors begin with an expert overview of what assessments entail, when they make sense, how to set achievable goals for them, and how to lead them to success. Next, they "drill down" into each stage of the process, presenting step-by-step instructions and defining the roles and responsibilities of every participant. Coverage includes creating and training assessment teams; identifying assessment products; consolidating interview data and other onsite activities; presenting results; and using those results productively. Drawing on their unsurpassed experience leading assessments and mentoring assessors, they offer deep insights into the real-world challenges and obstacles you'll face-and proven solutions. They also present an extended case study showing how a real software development organization drove continuous improvement through four years of iterative assessments-moving from CMM Level 2 to elite Level 5 status, and driving dramatic business benefits along the way. © Copyright Pearson Education. All rights reserved |
| Bibliography |
Includes bibliographical references (pages 375-380) and index |
| Notes |
Print version record |
| Subject |
Capability maturity model (Computer software)
|
|
Capability maturity model (Computer software)
|
| Form |
Electronic book
|
| Author |
Dunaway, Donna K. (Donna Kastle)
|
| LC no. |
2004114576 |
| ISBN |
0321179358 |
|
9780321179357 |
|
