| Description |
xxiv, 961 pages : illustrations ; 23 cm |
| Contents |
Pt. I. Heads Up! Mental Models for Traveling through the Computer World. A. Heads-Up versus Heads-In Views of Computer Systems / Rob Kling. B. A Reader's Guide to Computerization and Controversy / Rob Kling. C. Social Controversies about Computerization / Rob Kling. D. Computers as Tools and Social Systems: The Car-Computer Analogy / Rob Kling. E. The Seductive Equation of Technological Progress with Social Progress / Rob Kling. F. Learning about the Possible Futures of Computerization from the Present and the Past / Rob Kling. G. Information and Computer Scientists as Moral Philosophers and Social Analysts / Rob Kling -- Pt. II. The Dreams of Technological Utopianism. A. Hopes and Horrors: Technological Utopianism and Anti-Utopianism in Narratives of Computerization / Rob Kling. B. 2001: A Meetings Odyssey / Ross Weiland. C. Boom Time on the New Frontier / Thomas A. Stewart. D. The Electronic Hive: Embrace It / Kevin Kelly. E. The Electronic Hive: Refuse It / Sven Birkerts. F. Electronic Office: Playpen or Prison / Langdon Winner. G. Computerization Movements and Tales of Technological Utopianism / Suzanne Iacono and Rob Kling -- Pt. III. The Economic, Cultural, and Organizational Dimensions of Computerization. A. The Centrality of Organizations in the Computerization of Society / Rob Kling. B. Israel: Of Swords and Software Plowshares / Gad Ariav and Seymour Goodman. C. Getting the Electronics Just Right: Wells Fargo Is a Case Study in How a Company Can Exploit the Information Revolution / Barnaby J. Feder. D. How Information Technologies Can Transform Organizations / Michael Scott Morton. E. B of A's Plans for Computer Don't Add Up / Douglas Frantz. F. Groupware Goes Boom / David Kirkpatrick. G. Learning from Notes: Organizational Issues in Groupware Implementation / Wanda J. Orlikowski. H. How Much Will a Truly Empowering Technology-Rich Education Cost? / Henry Jay Becker. I. Technology Refusal and the Organizational Culture of Schools / Steven Hodas. J. Great Expectations: PCs and Productivity / Martin Neal Baily. K. Information Technology and the Productivity Challenge / Paul Attewell. L. Where Are the Payoffs from Computerization? Technology, Learning, and Organizational Change / John Leslie King. M. Can Computer Science Solve Organizational Problems? The Case for Organizational Informatics / Rob Kling and Jonathan P. Allen -- Pt. IV. Computerization and the Transformation of Work. A. Computerization at Work / Rob Kling. B. Computerization, Office Routines, and Changes in Clerical Work / Suzanne Iacono and Rob Kling. C. The Case of the Omniscient Organization / Gary T. Marx. D. Mr. Edens Profits from Watching His Workers' Every Move / Tony Horowitz. E. Interface Development in a Large Organization: An Observational Study / Steven E. Poltrock and Jonathan Grudin. F. Groupware in Practice: An Interpretation of Work Experiences / Christine V. Bullen and John L. Bennett. G. Computing at Work: Empowering Action by Low-Level Users / Andrew Clement. H. Supporting Articulation Work / Lucy Suchman -- Pt. V. Social Relationships in Electronic Forums. A. Social Relationships in Electronic Forums: Hangouts, Salons, Workplaces, and Communities / Rob Kling. B. Increasing Personal Connections / Lee Sproull and Sara Kiesler. C. Gender and Democracy in Computer-Mediated Communication / Susan C. Herring. D. Finding a Happy Medium: Explaining the Negative Effects of Electronic Communication on Social Life at Work / M. Lynne Markus. E. They Call It Cyberlove / Margo Kaufman. F. The Strange Case of the Electronic Lover / Lindsy Van Gelder. G. Yakety-Yak, Do Talk Back!: PEN, the Nation's First Publicly Funded Electronic Network, Makes a Difference in Santa Monica / Joan Van Tassel. H. Taboo, Consensus, and the Challenge of Democracy in an Electronic Forum / Julian Dibbell. I. Applying Library Intellectual Freedom Principles to Public and Academic Computers / Carl M. Kadie. J. The Electronic Journal: What, Whence, and When? / Ann Okerson. K. I Heard It through the Internet / Walt Crawford. L. Technology, Scholarship, and the Humanities: The Implications of Electronic Information / Vartan Gregorian. M. On the Road Again? If Information Highways Are Anything like Interstate Highways - Watch Out! / Richard Sclove and Jeffrey Scheuer -- Pt. VI. Privacy and Social Control. A. Information Technologies and the Shifting Balance between Privacy and Social Control / Rob Kling. B. Your Personal Information Has Gone Public / David F. Linowes. C. The Bill of Rights of the Constitution of the United States. D. Computer Matching Is a Serious Threat to Individual Rights / John Shattuck. E. The Government Needs Computer Matching to Root Out Waste and Fraud / Richard P. Kusserow. F. Clipper Chip Will Reinforce Privacy / Dorothy E. Denning. G. Wiretapping Bill: Costly and Intrusive / Marc Rotenberg. H. Privacy: How Much Data Do Direct Marketers Really Need? / Denison Hatch. I. Direct Marketing Is Not a Significant Privacy Threat / Robert Posch. J. What to Do When They Ask for Your Social Security Number / Chris Hibbert. K. Markets and Privacy / Kenneth Laudon. L. Information Entrepreneurialism, Information Technologies, and the Continuing Vulnerability of Privacy / Rob Kling, Mark S. Ackerman and Jonathan P. Allen -- Pt. VII. System Safety and Social Vulnerability. A. Systems Safety, Normal Accidents, and Social Vulnerability / Rob Kling. B. RISKS-FORUM Digest Contributions / R. Aminzade and Michael Slavitch. C. Safety-Critical Computing: Hazards, Practices, Standards, and Regulation / Jonathan Jacky. D. Aging Airways / Gary Stix. E. Limits of Correctness in Computers / Brian Cantwell Smith. F. Caught in the Grip of RSI: A Firsthand Account / Evan Williamson. G. Office Automation's Threat to Health and Productivity: A New Management Concern / E. M. Omar Khalil and Jessie E. Melcher. H. Ongoing Network Monitoring Attacks: CERT Advisory, February 3, 1994 / Computer Emergency Response Team. I. Risks of Technology / Peter G. Neumann -- Pt. VIII. Ethical Perspectives and Professional Responsibilities for Information and Computer Science Professionals. A. Beyond Outlaws, Hackers, and Pirates: Ethical Issues in the Work of Information and Computer Science Professionals / Rob Kling. B. All in a Day's Work: Nine Provocative Examples in the Practice of Computing Professionals / Donn B. Parker, Susan Swope, Bruce N. Baker and Eric A. Weiss. C. Codes of Professional Ethics / Ronald E. Anderson, Deborah G. Johnson, Donald Gotterbarn and Judith Perrolle. D. Code of Ethics and Professional Conduct (1992) / Association for Computing Machinery. E. Controlling Ethical Issues of Systems Design in a Web of Social Relationships / Ina Wagner. F. Power in Systems Design / Bo Dahlbom and Lars Mathiassen. G. Considering Privacy in the Development of Multimedia Communications / Andrew Clement. H. New Principles for Engineering Ethics / Edward Wenk, Jr |
| Summary |
"The Second Edition of Computerization and Controversy: Value Conflicts and Social Choices is a collection of 78 articles that examine the social aspects of computerization from a variety of perspectives, many presenting important viewpoints not often discussed in the conventional literature. A number of paired articles comprise thought-provoking head-on debate. Fields represented include computer science, information systems, management, journalism, psychology, law, library science, and sociology. This volume introduces some of the major controversies surrounding the computerization of society and helps readers recognize the social processes that drive and shape computerization. Division into eight provocatively titled sections facilitates course planning for classroom or seminar use. A lead article for each section frames the major controversies, locates the selections within the debates, and points to other relevant literature. Key Features: * A fully revised and updated version of the first anthological treatment of the subject, * Organized to facilitate course planning for classroom or seminar use, * Provides coverage of the influence of computers on a wide variety of fields including computer science, information systems, management, journalism, psychology, law, library science, and sociology, * Includes discussion of the following issues related to computerization: * Does computerization demonstrably improve the productivity of organizations?, * Should computer systems be designed to empower workers?, * Does electronic mail facilitate the formation of new communities, or does it undermine intimate interaction?, * Is computerization likely to reduce privacy and personal freedom?"--Publisher description |
| Analysis |
Society Effects of Computers |
| Notes |
Includes index |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Also issued online |
| Subject |
Computers and civilization.
|
| Author |
Kling, Rob.
|
| LC no. |
95015420 |
| ISBN |
0124150403 (acid-free paper) |
|
