Phase 1. Sorting Out the Problems -- 1. Going to the doctor -- 2. Illness and disease -- 3. Listening to the patient -- 4. Is that really the problem? -- 5. Whose problem is it? -- 6. How does the patient affect the consultation? -- 7. How does the doctor affect the consultation? -- 8. How does 'the system' affect the consultation? -- Phase 2. Working Out what is Wrong -- 9. What is going through the doctor's mind? -- 10. What could have caused that? -- 11. Scanning all systems -- 12. Following a diagnostic guess -- 13. Recognizing a pattern -- 14. Calculating the diagnosis mathematically -- 15. Using tips from experience -- 16. Sequential case management plans -- 17. Integrating the search strategies -- 18. Examining the patient -- 19. Investigating for more evidence -- 20. Interpreting the findings -- 21. Making a diagnosis -- Phase 3. Deciding what to Do -- 22. What could happen to the patient? -- 23. Making management choices -- 24. Making logical choices -- 25. Making calculated choices -- 26. Making human choices -- 27. Negotiating the final plan -- 28. Experience plus explanation
Summary
"Medicine courses both in Australia and in other countries are now recognising the need to teach communication skills and to focus on the patient-doctor relationship as the key to medical care. Doctor and Patient presents perspectives of both parties, including vital information on the way the patient's perception of the doctor and the doctor's perception of the patient are formed."--BOOK JACKET