Case 1. The evolution of Singapore's infocomm plans : Singapore's e-government journey from 1980 to 2007 / Barney Tan, Pan Shan Ling and Virginia Cha -- case 2. Signapore e-government initiatives : engaging users / Calvin Chan and Pan Shan Ling -- case 3. Developing a customer-centric, inclusive e-government : lessons from the central provident fund board of Singapore / Barney Tan, Pan Shan Ling and Virginia Cha -- case 4. Constructing a platform for information technology value co-creation : lessons from the alliance for corporate excellence programme (ACE) of Singapore's ministry of finance / Barney Tan -- case 5. Accounting and corporate regulatory authority's bizfile system / Calvin Chan -- case 6. Achieving and enhancing e-government integration : lessons from the land data hub project of the Singapore land authority / Barney Tan and Pan Shan Ling -- case 7. NS portal : transforming the public services of the ministry of defence of Singapore / Barney Tan -- case 8. Capability deployment in crisis response to Asian tsunami disaster / Gary Pan -- case 9. Facilitating feature-function stakeholder fit in enterprise system implementation : lessons from republic polytechnic / S. Sathish -- case 10. LTA's ONE. MOTORING portal / Calvin Chan and Mahdieh Taher -- case 11. IT implementation : lessons from grand mercure roxy hotel / Sitoh Mun Kiat and Pan Shan Ling -- case 12. IT in supply chain management : batamindo shipping & warehouse Pte Ltd / Leong Mei Ling and Pan Shan Ling -- case 13. Healthway medical group's clinical management system / Anand Ramchand and Leong Mei Ling
Summary
Focusing on issues in the management and governance of IT innovation, this book links concepts and theories of academic learning to actual real-life scenarios from the successful experiences of public and private sector organisations in Singapore
