| Description |
1 online resource (xxi, 1011 pages) : illustrations |
| Series |
Progress in IS |
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Progress in IS.
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| Contents |
Part I. Background -- The Framework and the Big Ideas of e-Business / Vladimir Zwass -- Economic Implications of e-Business for Organizations / James E. Prieger and Daniel Heil |
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Part II. Evolved Strategic Framework for the Management of Companies -- Towards a New Understanding of the e-Business Strategic Process: The Rise of a Dynamic Interaction-Based Approach / Reimer Ivang -- Value Creation and Value Capture Through Internet Business Models / Francesco D. Sandulli, Antonio Rodríguez-Duarte and Daría C. Sánchez-Fernández -- IT Competence-Enabled Business Performance and Competitive Advantage / Maria N. Pérez-Aróstegui and Francisco J. Martínez-López -- Strategic Flexibility in e-Business Adapters and e-Business Start-ups / Antonio J. Verdú-Jover, Lirios Alós-Simó and José María Gómez-Gras -- First-Mover Advantage in the Internet-Enabled Market Environment / Rajan Varadarajan, Manjit S. Yadav and Venkatesh Shankar -- Can Online Retailers Escape the Law of One Price? / Francesco D. Sandulli and José Ignacio López-Sánchez |
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Part III. 1. Key Business Processes, Areas and Activities: Production/Operations -- Leveraging Information Systems for Enhanced Product Innovation / Gordon Burtch, C. Anthony Di Benedetto and Susan M. Mudambi -- Processes Integration and e-Business in Supply Chain Management / Beatriz Minguela-Rata, Daniel Arias-Aranda and Marco Opazo-Basáez -- Creating Business Value Through e-Business in the Supply Chain / Paul Humphreys, Brian Fynes and Frank Wiengarten -- Issues in the Design and Evaluation of e-Supply Chains / Muriati Mukhtar -- Linking ERP and e-Business to a Framework of an Integrated e-Supply Chain / Mahesh Srinivasan and Asoke Dey |
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Part III. 2. Key Business Processes, Areas and Activities: Marketing -- Strategic Marketing and e-Business / John M. Rudd, Neil Shepherd and Nick Lee -- A Model of Online Consumer Behavior / Michel Laroche and Marie-Odile Richard -- Online Consumption Motivations: An Integrated Theoretical Delimitation and Refinement Based on Qualitative Analyses / Francisco J. Martínez-López, Cintia Pla-García, Juan Carlos Gázquez-Abad ... -- The Concept of Flow in Online Consumer Behavior / Irene Esteban-Millat, Francisco J. Martínez-López, David Luna and Inma Rodríguez-Ardura -- Research on the Use, Characteristics, and Impact of e-Commerce Product Recommendation Agents: A Review and Update for 2007-2012 / Bo Xiao and Izak Benbasat -- An Evolutionary Approach to e-Tailing: Implications for Practitioners / David E. Williams -- The Role of e-Commerce in Multi-Channel Marketing Strategy / James R. Brown and Rajiv P. Dant -- Pricing Strategies in the Electronic Marketplace / Jihui Chen -- An Integrated Review of the Efficacy of Internet Advertising: Concrete Approaches to the Banner Ad Format and the Context of Social Networks / Francisco Rejón-Guardia and Francisco J. Martínez-López -- Online Advertising Intrusiveness and Consumers' Avoidance Behaviors / Francisco Rejón-Guardia and Francisco J. Martínez-López |
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Part III. 3. Key Business Processes, Areas and Activities: Human Resources -- e-HRM: A Catalyst for Changing the HR Function? / Emma Parry -- Research Approaches in e-HRM: Categorisation and Analysis / Stefan Strohmeier -- e-HRM Research and Practice: Facing the Challenges Ahead / Huub Ruël and Tanya Bondarouk |
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Part III. 4. Key Business Processes, Areas and Activities: Information Systems and Knowledge Management -- Knowledge Management Alignment Strategies for Organizations and e-Businesses / Deborah E. Swain and Jean-Pierre Booto Ekionea -- Information Systems Outsourcing, the Umbrella Term for e-Business Strategic Management Sourcing: Service Comparison / Ricardo Martins and Tiago Oliveira -- Organizational Websites Need Developmental Guidelines / Abeer A. Al-Hassan and Edgar H. Sibley -- Enhancing Knowledge Marketplaces Through the Theory of Knowledge Measurement / David G. Schwartz |
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Part IV. 1. Emerging Issues, Trends and Opportunities: E-Business Issues and the Social Web -- Web 2.0 and Digital Business Models / Bernd W. Wirtz, Linda Mory and Robert Piehler -- Rethinking Social CRM Design: A Service-Dominant Logic Perspective / Hong-Mei Chen and Stephen L. Vargo -- e-Novation: A Platform for Innovation in the Digital Economy / Hugh M. Pattinson -- The Pervasive Influence of Electronic Word of Mouth (eWOM) on Today's Social Consumer / Francisco Rejón-Guardia and Francisco J. Martínez-López -- Qualitative Analysis of Online Communities to Support International Business Decisions / Rudolf R. Sinkovics, Elfriede Penz and Francisco Jose Molina-Castillo |
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Part IV. 2. Emerging Issues, Trends and Opportunities: Other Emerging Issues and Trends -- Ethics in e-Business: Emerging Issues and Enduring Themes / Daniel E. Palmer and Mary Lyn Stoll -- eImage: Elements and Effects of Positive Organizational Online Identity / Steven Walczak, Dawn G. Gregg, Gary L. Borkan and Michael A. Erskine -- Online Complaint Communication Strategy: An Integrated Management Framework for e-Businesses / Jan Breitsohl, Marwan Khammash and Gareth Griffiths -- Developing and Validating a Multi-Criteria Model to Evaluate Mobile Service Quality / Emmanouil Stiakakis and Konstantinos Petridis -- Corporate Disclosure Strategies on Company Websites: Reviewing Opportunistic Practices / Encarna Guillamón-Saorín and Francisco J. Martínez-López |
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Part A: Background -- Part B: Evolved Strategic Framework for the Management of Companies -- Part C: Key Business Processes, Areas and Activities -- Part D: Emerging Issues, Trends and Opportunities |
| Summary |
This research handbook provides a comprehensive, integrative, and authoritative resource on the main strategic management issues for companies within the e-business context. It covers an extensive set of topics, dealing with the major issues which articulate the e-business framework from a business perspective. The handbook is divided into the following e-business related parts: background; evolved strategic framework for the management of companies; key business processes, areas and activities; and, finally, emerging issues, trends and opportunities, with special attention to diverse Social Web-related implications. The articles are varied, timely and present high-quality research; many of these unique contributions will be especially valued and influential for business scholars and professionals interested in e-business. Many of the contributors are outstanding business scholars who are or have been editors-in-chief of top-ranked management and business journals or have made significant contributions to the development of their respective fields |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Print version record |
| Subject |
Electronic commerce -- Management
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Electronic commerce -- Planning
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BUSINESS & ECONOMICS -- Industrial Management.
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BUSINESS & ECONOMICS -- Management.
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BUSINESS & ECONOMICS -- Management Science.
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BUSINESS & ECONOMICS -- Organizational Behavior.
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Science économique.
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Affaires.
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Electronic commerce -- Management
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Electronic commerce -- Planning
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| Form |
Electronic book
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| Author |
Martínez-López, Francisco J. (Francisco José), editor.
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| ISBN |
9783642397479 |
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3642397476 |
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9783642397486 |
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3642397484 |
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9783662524794 |
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3662524791 |
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