Machine generated contents note: pt. 1 Introducing your companion -- pt. 2 Core areas of the curriculum -- 2.1. Service operations management -- 2.2. Operations strategy -- 2.3. Operations performance objectives -- 2.4. Operations process types -- 2.5. Layout design -- 2.6. Long-term capacity planning -- 2.7. Facility location -- 2.8. Process technologies -- 2.9. Designing products and services -- 2.10. Process design -- 2.11. Job design -- 2.12. Planning and control -- 2.13. Capacity management -- 2.14. Inventory management -- 2.15. Lean Operations and JIT -- 2.16. Enterprise Resource Planning (ERP) -- 2.17. Supply chain management -- 2.18. Project management -- 2.19. Quality -- 2.20. Operations improvement -- pt. 3 Study, writing and revision skills / Andrew Greasley / David McIlroy -- 3.1. How to get the most out of your lectures -- 3.2. How to make the most of seminars -- 3.3. Essay writing tips -- 3.4. Revision hints and tips -- 3.5. Exam hints and tips -- 3.6. Tips on interpreting essay and exam questions
Summary
'Operations Management' is an accessible introduction to the subject that will help readers to extend their understanding of key concepts and enhance their thinking skills in line with course requirements
