Title The director as a technology advocate why? / Bill Faust and Mark Bailey

Published London : Henry Stewart Talks, 2021

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HSTalks Business & Management Collection

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Description 1 online resource (1 streaming video file (39 min.) : color, sound) Series Attributes of the professional director, 2056-4570 Henry Stewart talks. Business & management collection. Attributes of the professional director Contents Holistic approach -- Evolution of digital behaviour -- Customer experience management (CEM) vs. customer relationship management (CRM) -- Insight based evolution -- Volatility, Uncertainty, Complexity and Ambiguity (VUCA) -- Silos as a disadvantage -- Partnership approach to tech -- Disruption Notes Animated audio-visual presentation with synchronized narration Title from title frames Subject Boards of directors. Communication in organizations. Computer networks. Customer relations -- Management. Information technology -- Management. Organizational effectiveness. Computer Communication Networks Boards of directors. Communication in organizations. Computer networks. Customer relations -- Management. Information technology -- Management. Organizational effectiveness. Form Streaming video Author Bailey, Mark, (Group CEO, CustomerFusion Group, Australia)

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