How to Lead Learning Organizations -- How to Make the Most of E-Learning -- How to Run the Training Operation -- How to Manage Outsiders -- How to Manage Training for Teams -- How to Manage Coaching and Mentoring -- How to Train for Innovation -- How to Support Learners on Their Own -- How to Assess Training Needs -- How to Design and Write Training -- How to Implement and Deliver Training -- How to Evaluate Training -- Models for Individual and Organizational Learning
Bibliography
Includes bibliographical references (pages 289-292) and index