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E-journal

Title IOMA's report on managing customer service
Published New York, NY : IOMA, Inc
Began in 1997
Online access available from:
Factiva Search    01 Jan. 2000 - 31 Oct. 2005
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Westlaw    01 Feb. 2000 - 31 Jan. 2002
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Copies

Description Online resource
Later Title IOMA's report on customer relationship management
Notes Also issued online
Description based on: Issue 97-7 (July 1997); title from caption
Subject Customer relations -- United States -- Periodicals.
Genre/Form Periodicals.
Form Electronic journal
Author Institute of Management & Administration.
LC no. sn 97000457
ISSN 1093-6149
ABBREV TI IOMA's rep. managing cust. serv
OTHER TI IOMA's report on managing customer service
Other Titles Institute of Management & Administration's report on managing customer service