Roles and responsibilies of the occupational therapy assistant in management / Amy Solomon -- Change management / Amy Solomon and Karen Jacobs-- History of health care management / Amy Solomon -- Credentialing, ethics, and the legalities of practice / Jeffrey D. Hsi -- Reimbursement and finance / Pamela DiPasquale-Lehnerz -- Personnel considerations and supervision / Sue Berger -- Communication skills / David L. Lee -- Continuous quality improvement / Jennifer Kaldenberg -- Utilizing and contributing to research / Amy Solomon -- Occupational therapy and entrepreneurship / Amy Solomon and Karen Jacobs