Description |
xiii, 530 pages : illustrations ; 24 cm |
Series |
McGraw-Hill speech series |
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McGraw-Hill speech series
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Contents |
Machine derived contents note: Part One: Principles -- Chapter 1 The Process of Human Communication -- The Importance of Human Communication -- Box 1.1 Techno-Etiquette -- What is Human Communication? -- A Model of Human Communication -- Communication Contexts -- Communication Technologies -- What is Effective Communication? -- Chapter 2 Person Perception -- Perceiving People and Objects: A Comparison -- Forming Impressions -- Box 2.1 Our Faces and Psychological Traits -- Some Variables Involved in Accurate Perception -- Improving Perception and Communication -- Chapter 3 The Verbal Message -- Words and Meaning -- Box 3.1 A Word about Semantics -- Message Encoding: A Child?s Use of Language -- Language and Thought -- Words in Action -- Chapter 4 The Nonverbal Message -- Interpreting Nonverbal Messages -- Spatial and Temporal Cues -- Visual Cues -- Box 4.1 The Spontaneity of Nonverbal Cues -- Vocal Cues -- Deception -- Chapter 5 Listening -- Why Listen? -- Importance of Listening -- Box 5.1 Listening: The Forgotten Skill -- What is Meant by Listening? -- Types of Listening -- How to Improve Listening -- Chapter 6 Relationships in Process -- Bases of Human Attraction -- Defining Characteristics of Relationships -- Box 6.1 Of Love, Its Prototypes and Scripts -- The Dialectics of Relationships -- Maintaining Relationships -- Family Communication -- Chapter 7 Conflict and Negotiation -- Conflict -- Box 7.1 Confliect and Negotiation -- Negotiation -- Chapter 8 Ethics and Communication -- Principles -- Issues -- Box 8.1 Revealing Group Secrets -- Part Two: Contexts |
Bibliography |
Includes bibliographical references (pages 487-519) and indexes |
Subject |
Communication.
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Author |
Moss, Sylvia, 1937-
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LC no. |
99018875 |
ISBN |
0072292679 |
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