Description |
vii, 235 pages : illustrations ; 25 cm |
Contents |
Ch. 1. The Problem, the Organization, the Context -- Ch. 2. Occupational Strain and Efficacy: Costs, Theory, and Intervention -- Ch. 3. Views of the Research Reference Group -- Ch. 4. Stress Leave and Return to Work -- Ch. 5. The Philosophy, Practice and Work Experience of Managers and Supervisors -- Ch. 6. An Organizational Survey of Human Service Workers: Method -- Ch. 7. An Organisational Survey of Human Service Workers: Results -- Ch. 8. Discussion -- Ch. 9. Workplace Stress Prevention |
Summary |
"This book shows how one large human service organisation systematically investigated the occupational strain and efficacy of its workforce, leading to a rational intervention plan which was broadly supported by management and workers alike. It is an essential text for those involved in the development of human service policy and the management of social workers, counsellors, youth workers, and psychologists. Human service practitioners and those interested in organisational development and in the engineering of a human service work environment, that is both healthy and productive, will also find the book of value."--BOOK JACKET |
Bibliography |
Includes bibliographical references and index |
Subject |
Burn out (Psychology)
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Social workers -- Psychology.
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Social workers -- Attitudes.
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Human services personnel -- Psychology.
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Human services personnel -- Attitudes.
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Job stress.
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Social work administration.
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Human services -- Evaluation.
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Author |
Winefield, Helen R.
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Winefield, Anthony H. (Anthony Harold), 1937-
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LC no. |
2001029074 |
ISBN |
0792368657 : |
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0792368533 paperback |
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0792368525 alkaline paper |
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