| Description |
1 online resource (387 pages) |
| Contents |
Introduction / Celia Hales Mabry -- Reference Librarianship: A Guide for the 21st Century / Charles R. Anderson -- The Orienting Function -- Orientation to Reality / Teresa Portilla Omidsalar, Margo Young -- "I Got the Job! Now What Do I Do?": A Practical Guide for New Reference Librarians / Susan Sykes Berry, Erica W. Reynolds -- Now What? Starting Your First Professional Academic Reference Position / Angela Locknar, Scott Vine -- "On the Desk" -- Going the Extra Mile: Customer Service with a Smile / Maggie Leonicio -- Cooperation and Competition at the Reference Desk / Brian Quinn -- On the Fly BI: Reaching and Teaching from the Reference Desk / Susan E. Beck, Nancy B. Turner -- Our Challenges -- Thinking About Reference Service Paradigms and Metaphors / Frederick R. Reenstjerna -- Taking Control: A Reference Approach to the Internet / Patricia J.M. Rodkewich, JoAnn DeVries -- Humanities Reference Librarians in the Electronic Age: Strategies for Integrating Traditional and On-Line Resources in an Academic Library / Peggy Keeran -- A Cautionary Note -- Readin', Writtin' [sic], 'Rithmetic: Reference Desk Redux / Mark Y. Herring -- Responding When Unsure -- Phyllostachys Aurea-Didn't He Work with Socrates? Reference Work in Science Libraries by Librarians Who Are Not Scientists / James Morris-Knower -- Getting Some Assistance for Ourselves -- "Do You Have Any Information on the Goth Lifestyle?" Or How Does a Reference Librarian Keep Up-to-Date? / Elaine Coppola -- The Librarian's Library: Fugitive Reference Files / Susan Gangl |
| Summary |
Become more versatile, competent, and resourceful with these practical suggestions!Becoming a first-class reference librarian demands proficiency in a wide range of skills. Doing the Work of Reference offers sound advice for the full spectrum of your responsibilities. Though many aspects of a reference librarian's work are changing with astonishing speed, the classic principles in this volume will never go out of date. This comprehensive volume begins with hints for orienting yourself to a new job and concludes with ideas for serving the profession. On the way, Doing the Wo |
| Analysis |
Bibliotecas Servicio de referencia Estados Unidos |
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Bibliotecas universitarias Servicio de referencia Estados Unidos |
| Notes |
Co-published simultaneously as The reference librarian, nos. 72 and 73, 2001 |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212 MiAaHDL |
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digitized 2011 HathiTrust Digital Library committed to preserve pda MiAaHDL |
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Print version record |
| Subject |
Reference services (Libraries) -- United States
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Academic libraries -- Reference services -- United States
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Information services.
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Universities and colleges.
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Information Services
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Library Services
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Universities
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LANGUAGE ARTS & DISCIPLINES -- Library & Information Science -- General.
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Universities and colleges
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Information services
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Academic libraries -- Reference services
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Reference services (Libraries)
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| SUBJECT |
United States |
| Subject |
United States
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| Form |
Electronic book
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| Author |
Hales-Mabry, Celia
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| ISBN |
9781317951902 |
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1317951905 |
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