1. Philosophy and Practice of Applied Social Research -- 2. Issues in Methodology -- 3. Negotiating an Agreement -- 4. From Agreement to Research Brief -- 5. Producing Data: The Questionnaire -- 6. Data Analysis: The Questionnaire -- 7. Recording Data: Ethnography -- 8. Analysing Ethnographic Data -- 9. Documentary and Other Sources -- 10. Presenting the Client Report -- 11. Presenting the Methodology or Reflexive Report -- Appendix A: Statement of Ethical Practice -- Appendix B: Agreement for Research -- Appendix C: Oral History Consent Form