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Book Cover
Author Lewis, James R., 1953-

Title Practical speech user interface design / James R. Lewis
Published Boca Raton, FL : CRC Press, [2011]
Online access available from:
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Description 1 online resource (xvii, 326 pages) : illustrations
Series Human factors and ergonomics
Human factors and ergonomics.
Contents Speech technologies -- Key concepts in human language and communication -- Self-service technologies -- The importance of speech user interface design -- Speech user interface development methodology -- Getting started: high-level design decisions -- Getting specific: low-level design decisions -- From "hello world" to "the planets": prototyping SUI designs with VoiceXML -- Final words
Summary "Although speech is the most natural form of communication between humans, using speech to communicate with machines is anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, this book provides a comprehensive yet concise survey of practical speech user interface design. The text presents research and practice-based guidance for the development of usable speech user interfaces, such as the interactive voice response applications designed to provide phone-based call routing and self-service. The author, a leading human factors engineer, covers both high- and low-level decisions and also includes VoiceXML code examples"-- Provided by publisher
Bibliography Includes bibliographical references and index
Subject Automatic speech recognition.
Human-computer interaction.
Natural language processing (Computer science)
Automatic speech recognition.
COMPUTERS -- General.
Human-computer interaction.
Natural language processing (Computer science)
Form Electronic book
ISBN 1439815852