Title Pragmatic application of service management : the five anchor approach / S.D. Van Hove, Mark Thomas

Edition Second edition Published Ely, Cambridgeshire, United Kingdom : IT Governance Publishing, 2016

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Description 1 online resource (1 volume) : illustrations Bibliography Includes bibliographical references Notes Description based on online resource; title from title page (Safari, viewed January 9, 2017) Subject Information technology -- Management. Information technology -- Management Form Electronic book Author Thomas, Mark, author

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