Comparing public sector reform in the OECD / John Halligan -- Public management and reform in the United States / Chester A. Newland -- Australian public sector reform / V. Lynn Meek -- A partnership approach to change : the civil service reform programme in the Republic of Ireland / Richard Boyle -- Administrative reforms in Scandinavia - testing the cooperative model / Per LÅ“greid -- The reform of state education in Australia / Alan Barcan -- Ethics as a change strategy in policing in the United Kingdom / Josie Gregory and Bill Harding -- Reform of higher education in the United Kingdom / Gareth Parry -- The unions' response to change in the public sector / Chris Brewster, Michael Dempsey and Ariane Hegewisch -- Impact of the NPM on higher education reform in Australia / Grant Harman -- Towards electronic service delivery : Canadian, Australian and United Kingdom government initiatives / Nada Korac-Kakabadse, Andrew Korac-Kakabadse and Alexander Kouzmin -- Conclusion : Themes and future directions for public sector reform / Brendan Nolan