Front Cover; Contents; Preface; Acknowledgments; Chapter 1: Facilitation by Facilitators; Chapter 2: Becoming and Sustaining Being an Excellent Facilitator; Chapter 3: Different Types of Facilitators; Chapter 4: Ability to Influence; Chapter 5: Understanding Group Dynamics, Handling Difficult Behaviors, and Managing Conflict; Chapter 6: Know the Technical Area or Process (Four Key Examples); Chapter 7: Facilitation Tools and Techniques; Chapter 8: Objectives and Targets Development and Action Plans; Chapter 9: Projects and Project Management
Chapter 10: Facilitator's Professional Behavior and Continuing EducationChapter 11: Evaluation of IAF Facilitator Core Competencies for Certification; Chapter 12: Facilitator's Offshoots and Questions from New Facilitators (39 Different Areas); Chapter 13: Conclusions; Appendix; Bibliography; About the Author; Back Cover
Summary
Facilitation by FacilitatorsFacilitator Definition Structure Process Groups Function Effectively Decision Making A Helper and Enabler Supports Others Group AchievementRoles and Responsibilities of a FacilitatorCore Practices for a Facilitator FNS 4D Facilitation Model and Core PracticesNeutral Is a MustBenefits of a Neutral FacilitatorWhat Can Go Wrong in Facilitation?A Hypothetical Company: Quality Value Systems (QVS)IAF and INIFAC Core Values/CompetenciesFacilitator's Exercises Becoming and Sustaining Being an Excellent FacilitatorBecoming an Excellent Fac
