Description |
xix, 529 pages : illustrations, maps ; 26 cm |
Contents |
1. Designing, Managing and Improving Operations Processes. 1. The Cummins Engine Company: Starting Up "B" Crankshaft: Manufacturing at the San Luis Potosi Plant. 2. Display Technologies Incorporated. 3. Corning Glass Works: The Z-Glass Project. 4. Deutsche Allgemeinversicherung. A Note on Constructing and Using Process Control Charts. 5. Massachusetts General Hospital: CABG Surgery. 6. Solagen: Process Improvement in the Manufacture of Gelatin at Kodak. 7. McDonald's Corporation. What Really Makes Factories Flexible? / David M. Upton. 8. Stermon Mills Incorporated -- 2. Operations Systems and Information Technology. 9. John Crane UK Limited: The CAD-CAM Link. 10. The Cybertech Project (A). 11. Motorola, Inc.: Bandit Pager Project (Abridged). 12. FASTech Integration Inc. Must CIM Be Justified by Faith Alone? / Robert S. Kaplan. 13. EG&G Rotron Division. Getting Control of Just-in-Time / Uday Karmarker. 14. Digital Equipment Corporation: The Endpoint Model (A). A Note on Manufacturing Resource Planning (MRPH). 15. Vandelay Industries, Inc. 16. Kanebo Ltd. 17. Deere & Company (A): The Computer-Aided Manufacturing Services Division (Abridged). 18. AeroTech Service Group, Inc. The Real Virtual Factory / David M. Upton and Andrew McAfee. The Coordination of Global Manufacturing / Ramchandran Jaikumar and David M. Upton -- 3. Designing and Implementing Operations Improvement Strategies. 19. Integron Incorporated: The Integrated Components Division (ICD). 20. A Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A). 21. Daewoo Shipbuilding and Heavy Machinery. 22. Samsung Heavy Industries: The Koje Shipyard. Why (and How) to Take a Plant Tour / David M. Upton and Stephen E. Macadam. 23. HMS Thetis and Apollo XIII. 24. PPG: Developing a Self-Directed Work Force (A). A Note on High-Commitment Work Systems. 25. Vickers Incorporated: Omaha Plant. 26. Deloitte & Touche Consulting Group. 27. Pacific Dunlop China (A): Beijing. 28. Micom Caribe (A) |
Bibliography |
Includes bibliographical references |
Subject |
Management science.
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Operations research.
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Production management.
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LC no. |
97048833 |
ISBN |
0139045090 |
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