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Book Cover
Author Mattes, Andy.

Title 21st century communications : an executive guide to communications in the enterprise / Andy Mattes and Bob Emmerson
Published Oxford : Capstone, 2003


Location Call no. Vol. Availability
Description viii, 121 pages : illustrations ; 25 cm
viii, 121 pages : illustrations ; 24 cm
Contents Ch. 1. Issues and explanations -- Ch. 2. It's all about applications -- Ch. 3. Migration: the #1 issue -- Ch. 4. Phones, PDAs, and their amazing new functionality -- Ch. 5. Video enters the picture -- App. A. VoIP Services -- App. B. ROIs -- App. C. Standards and ubiquity
Summary "21st Century Communications addresses important business issues including the dramatic rise in transaction costs and the fact that many point solutions are hitting performance walls because of recent changes in the economic order, which is service centric. The tasks for which those solutions were designed have changed significantly. These are not problems that can be fixed; instead they require a pragmatic makeover and the development of sound business strategies. This is not an easy task and mistakes will be costly. Moreover this is not something that management should delegate, hence the need for a book that talks the language of business and not that of technology."--BOOK JACKET
Subject Business communication.
Communication in management.
Multicasting (Computer networks)
Author Emmerson, Bob.
ISBN 1841124753 :
Other Titles Twenty-first century communications : an executive guide to communications in the enterprise
Twenty-first century communications